FlytWERX Privacy Policy

Vista TechWerx, LLC
Effective Date: February 27, 2026
Last Updated: June 19, 2026

Vista TechWerx, LLC (“Company,” “we,” “our,” or “us”) operates the FlytWERX mobile application, also referred to as Maneuver Tracker (the “App”).

This Privacy Policy explains how we collect, use, disclose, and safeguard information when you use the App and related services.

By using the App, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We collect the following categories of information to provide, operate, secure, and improve FlytWERX.

1.1 Information You Provide

Account Information

  • Name or display name
  • Email address
  • Supabase user ID and related metadata

Authentication & Identifiers

  • Authentication tokens
  • Session identifiers
  • Internal user identifiers linking maneuvers, lessons, telemetry, and debriefs

Authentication credentials are stored securely on your device, such as in the iOS Keychain, and in our backend infrastructure through Supabase.

Biometric Authentication

Face ID may be used to unlock the App offline when you have previously signed in and are not connected to the internet. Biometric data is processed entirely on your device by iOS and is never transmitted to us or any third party.

1.2 Flight Telemetry & Location Data

When connected to supported data sources, such as Stratus devices using the GDL90 protocol or a user-installed Microsoft Flight Simulator bridge, we may receive:

  • Aircraft position, including latitude and longitude
  • Heading
  • Altitude
  • Speed, including groundspeed and/or airspeed when available
  • Bank angle
  • Maneuver parameters
  • Event timestamps

This may constitute precise location data and may be linked to your user identity for maneuver analysis, scoring, session history, and training review.

Location data is collected only while:

  • The App is actively in use; and
  • A supported flight data source is connected.

Device GPS is used only when you explicitly tap the “Center Map on My Location” button.

Local Network Access

The App may scan for compatible Stratus or Microsoft Flight Simulator bridge devices on your Wi-Fi network. No personal data or flight telemetry is transmitted outside your local network during device discovery.

1.3 User-Generated Content

We store content you create or save within the App, including:

  • Custom maneuvers
  • Lessons
  • Flight sessions
  • AI-generated debriefs
  • Notes and training feedback

Content visibility depends on the privacy setting you select:

  • Private — Visible only to you
  • Friends — Visible to designated users
  • Public — Discoverable within the App

Lessons and AI-generated debriefs are private by default.

1.4 Usage Data and Analytics

We collect limited usage data to improve performance, usability, onboarding, subscription flows, and product quality. This may include:

  • Feature usage
  • Screen interactions
  • Navigation flows
  • Session duration
  • Performance metrics
  • App stability metrics
  • Sign-up, paywall, trial, subscription, and purchase funnel events

In Release builds, including TestFlight and App Store builds, we may use UXCam in schematic mode to collect product interaction and usability data. UXCam does not record raw screen video of sensitive flight data in schematic mode.

When you are signed in, UXCam analytics may be associated with limited identifiers or account-related fields, such as:

  • FlytWERX user ID
  • Pilot display name
  • Role
  • Coarse subscription status or subscription-related fields
  • Custom funnel events, such as sign-up, paywall view, trial start, subscription, or purchase events

This means some UXCam analytics data may be linked to your identity when you are signed in. We use this information solely to improve App usability, diagnose product issues, and understand product performance.

1.5 Diagnostics

We collect diagnostic information such as:

  • Crash logs
  • Error reports
  • Device model
  • Operating system version
  • Performance logs

Diagnostic data is used to maintain reliability, troubleshoot issues, and improve system stability. Some diagnostic data may be associated with device or account identifiers when needed to investigate App performance or support issues.

1.6 AI Inputs and Outputs

When you request AI-generated feedback or debriefs:

  1. Selected session data is transmitted to our backend.
  2. Relevant data is securely forwarded to OpenAI’s API.
  3. AI-generated feedback is returned and stored with your session.

We transmit only the information necessary to generate the requested response.

No OpenAI API key is stored in the App.

1.7 Advertising and Attribution Data

We may collect or share limited event and identifier data for advertising measurement, attribution, and campaign optimization related to FlytWERX.

This may include:

  • App opens
  • App installs
  • Registration events, including CompleteRegistration
  • Trial events
  • Subscription events
  • Purchase events
  • FlytWERX user ID when you are signed in
  • Advertising identifier, such as Apple’s Identifier for Advertisers, only when you allow tracking through Apple’s App Tracking Transparency prompt or iOS tracking settings

We do not share flight telemetry, maneuver data, lessons, AI debriefs, notes, or precise flight location data with advertising partners for advertising measurement.

2. How We Use Information

We use collected information to:

  • Provide maneuver tracking, scoring, analytics, and training history
  • Maintain accounts and synchronize content
  • Generate AI-based debriefs and training feedback
  • Improve usability, onboarding, performance, and reliability
  • Understand subscription, purchase, and conversion flows
  • Measure and optimize our own advertising campaigns
  • Provide customer support
  • Protect system integrity and security
  • Comply with legal obligations

We do not sell personal data.

We do not use flight telemetry, maneuver data, lessons, AI debriefs, notes, or precise flight location data for third-party advertising.

We may use limited app event data and identifiers with service providers and advertising partners, including Meta, to measure and optimize our own advertising campaigns, subject to your choices and applicable privacy controls.

3. How We Share Information

We share information only as necessary to operate the App, provide requested features, measure our own advertising, improve our services, or comply with law.

3.1 Supabase — Backend & Storage

We use Supabase for:

  • Authentication
  • Session management
  • Secure storage of maneuvers, lessons, telemetry, and debriefs

Supabase processes data under our instructions.

3.2 Google Sign-In — Optional

If you choose Google Sign-In:

  • Google processes authentication according to its own policies.
  • We receive limited profile data, such as email address and display name.

3.3 OpenAI — AI Debriefs

When AI feedback is requested:

  • Selected session data is securely transmitted through our backend.
  • Relevant information is forwarded to OpenAI’s API.
  • OpenAI generates the requested response.

OpenAI processes data according to its own policies.

3.4 UXCam — Analytics

In Release builds, including TestFlight and App Store builds, we use UXCam in schematic mode to collect analytics related to:

  • Screen interactions
  • Navigation flows
  • Device type
  • Operating system version
  • App usability
  • Custom funnel events, such as sign-up, paywall, trial, subscription, and purchase events

When you are signed in, UXCam may receive limited account-related identifiers or fields, including FlytWERX user ID, pilot display name, role, and coarse subscription-related fields.

UXCam data is used solely to improve product usability, understand product performance, and diagnose App issues.

3.5 Meta — Advertising Measurement and Attribution

We may use Meta App Events and related Meta technologies to measure advertising performance, attribute app installs or conversions, and optimize campaigns for FlytWERX.

The information sent to Meta may include:

  • App opens or installs
  • Registration events, including CompleteRegistration
  • Trial events
  • Subscribe events
  • Purchase events
  • FlytWERX user ID when you are signed in
  • Advertising identifier, such as Apple’s Identifier for Advertisers, only when you allow tracking through Apple’s App Tracking Transparency prompt or iOS tracking settings

Meta may process this information according to its own privacy policy, available at:

https://www.facebook.com/privacy/policy/

We do not send Meta your flight telemetry, maneuver data, lessons, AI-generated debriefs, notes, or precise flight location data for advertising measurement.

If you do not allow tracking through Apple’s App Tracking Transparency prompt or iOS tracking settings, we do not share your advertising identifier with Meta. We may still use privacy-preserving or aggregated measurement tools, such as Apple SKAdNetwork, where available.

3.6 Legal Compliance & Business Transfers

We may disclose information:

  • If required by law
  • To protect rights, safety, or property
  • To investigate or prevent fraud, abuse, security issues, or technical problems
  • In connection with a merger, acquisition, financing, sale of assets, or business restructuring

4. App Store Privacy Alignment

The following data may be linked to your identity:

  • Name
  • Email address
  • User ID
  • Precise location
  • Flight telemetry associated with your account
  • User-generated content associated with your account
  • Product interaction data when associated with signed-in analytics identifiers
  • Subscription, trial, or purchase events when associated with your account or advertising measurement identifiers

The following data may not be linked to your identity in some contexts:

  • Crash data
  • Performance data
  • Diagnostic data
  • Aggregated analytics
  • Product interaction data collected without account identifiers

We may use data for tracking as defined by Apple’s App Tracking Transparency framework only when you allow tracking through Apple’s ATT prompt or iOS tracking settings.

If you deny tracking permission, we do not share your advertising identifier with Meta or other advertising measurement partners. We may still use aggregated, privacy-preserving, or non-ATT measurement methods permitted by Apple, such as SKAdNetwork.

5. Data Retention

We retain:

  • Account and training data while your account remains active
  • Flight sessions, maneuvers, lessons, telemetry, and debriefs as needed to provide App functionality
  • Limited analytics and diagnostic data for performance review and product improvement
  • Backup data for disaster recovery

Upon verified deletion request, we remove or anonymize personal data within a reasonable timeframe, subject to legal requirements, security needs, fraud prevention, backup retention, and other legitimate business or legal obligations.

6. Security

We implement reasonable technical and organizational safeguards to protect your information.

However, no system can guarantee absolute security. You are responsible for maintaining the security of your device, account credentials, and authentication methods.

7. Your Rights and Choices

You may:

  • Access your data
  • Correct inaccurate data
  • Request deletion
  • Manage visibility settings, including Private, Friends, and Public
  • Control tracking permission through Apple’s App Tracking Transparency prompt
  • Change tracking permissions later through iOS Settings → Privacy & Security → Tracking
  • Limit access to device location permissions through iOS Settings
  • Choose whether to use optional sign-in methods, such as Google Sign-In

To submit a privacy request, contact:

support@flytwerx.com

We may verify your identity before processing requests.

8. Account Deletion

You may request deletion by:

Upon verification, we will delete or anonymize personal data except where retention is legally required or otherwise permitted for security, fraud prevention, dispute resolution, backup recovery, or compliance purposes.

9. Children’s Privacy

FlytWERX is intended for pilots, flight training professionals, and aviation training users. It is not directed to children under 13.

We do not knowingly collect personal information from children under 13. If such data is discovered, it will be deleted promptly.

10. International Transfers

Your data may be processed in the United States or other countries where we or our service providers operate. Where required, we implement appropriate safeguards for international data transfers.

11. Advertising and Marketing

We may use information we collect to promote FlytWERX products, services, features, updates, or offers. This may include showing our own promotional content within the App, sending marketing-related communications, or working with service providers or partners who help us deliver, attribute, measure, or optimize advertising and outreach.

For advertising measurement and attribution, we may share limited app event data and identifiers with Meta as described in Section 3.5.

We do not sell your personal data.

We do not share flight telemetry, maneuver data, lessons, AI-generated debriefs, notes, or precise flight location data with Meta or other advertising partners for advertising measurement.

You can control tracking permission through Apple’s App Tracking Transparency prompt and through iOS Settings → Privacy & Security → Tracking.

12. Changes to This Policy

We may update this Privacy Policy periodically. Updates will be reflected in the “Last Updated” date above.

Continued use of the App after changes constitutes acceptance of the updated Privacy Policy.

13. Contact Information

Vista TechWerx, LLC
6545 Market Ave N
Ste 100
Canton, OH 44721-2430
United States

Email: support@flytwerx.com
Website: https://www.flytwerx.com